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Shipping, Returns & Authenticity

Everything below is how we actually work today. If anything is unclear, message us on WhatsApp before you order and we will answer personally.

Shipping

Worldwide tracked delivery — we ship to any country.
Shipping is a flat €40 per order, shown in your cart and at checkout before you send the order.
Shoes and slippers travel in their own box. When you order footwear together with clothing, a second box is added for €40. This is also shown in the cart total.
Orders are packed and dispatched within 3–4 business days.
You receive your tracking number on WhatsApp as soon as the parcel leaves us. Customs or import duties in your country, where they apply, are not included.

You have 14 days from delivery to tell us you want to return a piece. Message us on WhatsApp and we confirm the return address.
Items come back unworn and unwashed, in their original condition and packaging, with any tags still attached.
Return shipping back to us is paid by you. Once the piece arrives and passes our check, we refund it or send a different size, whichever you prefer.
Wrong or damaged item on arrival: send us a photo on WhatsApp and we cover the return and the replacement.

Every piece is inspected by hand before it is packed — stitching, hardware, labels and finish.
Photos on the product pages are our own photos of the pieces we ship, not brand press images.
Want closer detail before you order? Ask on WhatsApp and we will send extra photos or a short video of the exact piece.

Add your pieces to the cart, choose size and colour, then open checkout.
Checkout opens WhatsApp with your items, sizes, quantities, shipping and total already written out. You press send.
We confirm availability, take your delivery details and agree payment with you personally in that chat. Your cart stays saved until you send it.